i40-Portal is an innovative AR application for real time remote assistance of employees, technicians and users on site over long distances.
Regular enhancements and adjustments – often encouraged by our customers, who in daily use always have new ideas for improvements and feedback to our development team - are an important part of our web application for audio-visual remote real-time support.
Every comment, improvement or new idea of our users is checked, evaluated and flows into the development in a complex process. Especially when it comes to adjustments in layout or user guidance, we proceed very carefully so that the people who use the portal in their daily work can easily cope with the innovations without any effort.
Here, our development manager Timo Becker explains step by step, based on the use of the portal, which adjustments have been made to the user interface and which new features have been added: