Information & BPM
Microsoft Power Platform and Copilot have become the standard for business apps and process automation. But in pharma, citizen development alone is not enough — governance, GxP readiness and service management decide whether the platform is also fit for regulated workloads. We bring both together: agile platform delivery with the service governance that the pharma business requires.
Capabilities along the platform value chain
The platform layer between the large industry systems
Information & Business Process Management refers to the enterprise-wide layer of digital tools that operates between the large industry platforms: workflows, apps, portals, document and process control. In life sciences, Microsoft Power Platform with Copilot has established itself as the central tool in recent years — combined with established line-of-business systems such as Veeva Vault, ServiceNow or specialised industry software. The real challenge is not building individual apps, but operating a platform strategy that also supports GxP-relevant processes — with functioning service governance, a clear Center-of-Excellence model and traceable lifecycle management. That is where we come in: at platform architecture, governance and concrete implementation.
Four focus areas around the platform
From governance through apps and workflows to agentic AI — operable and sustainable in the pharma context.
Governance & Service Management
Power Platform only delivers in regulated environments when governance, lifecycle and adoption are sound. We design Center-of-Excellence models, run governance workshops with GxP readiness, build community and adoption programs, and support platform migrations in M&A contexts — so that the platform grows with the organisation without becoming uncontrollable.
Business Apps & Portals
Whether SharePoint intranet, Power Apps line-of-business application or Dataverse-backed portal: we support the entire lifecycle from requirements workshop through development to operations. With focus on integrations into existing pharma stacks (Veeva, ServiceNow) and on clean separation between citizen-built and IT-built solutions.
Business Process Automation
Power Automate, Nintex and UIPath turn manual workflows into digital processes. We model them, build them, and where required validate them according to GxP — from simple approval flows to multi-system orchestration. Focus on processes where automation pays off without weakening compliance.
AI Agents & Copilot
Copilot Studio, Dify and agentic AI bring intelligent assistants into business processes. We design agent architectures, integrate them with existing line-of-business systems, and accompany the adoption — from pilot scenario through to production rollout, embedded in the existing service governance.
From platform deployment to sustainable enterprise capability
Information & BPM reaches its full value in combination with data foundations, custom development and disciplined project delivery. That is how a platform deployment grows into a sustainable enterprise capability.
Systems & platforms
We work with the tools established in the pharma BPM environment — with focus on the Microsoft Power Platform ecosystem.
Power Platform with pharma-grade governance
From workshop to platform strategy through to GxP-validated app — we bring the experience to combine the two.