WeeklyTalk

Our weekly digital briefing.

Every Thursday at 4:00 p.m. Digitalisation, pharma IT and what really happens in our projects.

180+ episodes 60+ hours since Nov 2021 every Thursday

Current episode 09/10/2026 · Episode #182

What Will Customers Pay Us For Tomorrow? AI between Expectations and Reality

There is often a huge gap between grandiose promises like “AI will soon write all code on its own” and the reality of regulated day-to-day IT operations. Drawing on concrete experiences from project practice and the pharmaceutical sector, we draw parallels to the low-code hype and shed light on where generative tools offer real leverage—and where they fall short due to data quality and processes. We also examine first-level support: How are AI bots changing traditional ticketing when key metrics have historically been geared more toward closing sales than issuing tickets? Ultimately, this boils down to the crucial question: If routine tasks are eliminated, what will customers actually be paying us for in the future?

View episode

Next episode 09/17/2026 · 4:00pm #183 What Became of Old Projects: The i40 Portal and the Bet We Lost

Outlook

What is coming

24 Sep Thursday

#184: Lab of the Future 2026: What Was Promised in Amsterdam

01 Oct Thursday

#185: Lab of the Future 2026: What Will Make It into the Lab?

08 Oct Thursday

#186: The warning light is on: What happens if the AI in the control center is attacked?

Who is talking
Thomas Winzer
Thomas WinzerCEO, INOSOFT AG

Host of the WeeklyTalk since the very first episode. Talks about pharma IT, digitalisation and what really happens in the projects.